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FAQs & Troubleshooting

Listed below are FAQ’s as well as troubleshooting tips for issues you may encounter when working with LocalMaps and some recommended solutions.

If you don't find the problem you are looking for, contact Eagle LocalMaps Support or check the LocalMaps Geonet to see if your question or issue has been mentioned / resolved.

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FAQs

LocalMaps Gallery Basics

Visit the LocalMaps Gallery to view the maps and content which has been made available to you. Filter the gallery’s content by clicking on the categories located on the left hand side of the page. To open a map, click on the thumbnail of interest, or one of the featured maps at the top of the page.

To log in to LocalMaps, click the Log In button at the top right corner of the website. Upon clicking the button, you are greeted with several options, depending on what your LocalMaps administrator has configured. These include using an ArcGIS Online or Enterprise user, or a social login, such as Facebook or Google.

If you wish to save a map as a favourite, you must first log in to LocalMaps using either an ArcGIS, Facebook or Google user, and click the star icon located at the top right corner of a content card. To view your favourites, visit the LocalMaps Gallery, log in and click the My Favourite Maps category on the left hand side.

LocalMaps Viewer Basics

Using your mouse or touchpad, left click on the map and hold your finger down while navigating left/right/up/down.

If you are using a mouse, use the scroll wheel to scroll up to zoom in and scroll down to zoom out. If you are using a touchpad, use the +/- extent buttons located at the top left of the map, or alternatively, use a pinch in and out gesture.

LocalMaps Viewer Widgets

Advanced Functionality

Troubleshooting