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FAQs & Troubleshooting

FAQs & Troubleshooting

Listed below are FAQ’s as well as troubleshooting tips for issues you may encounter when working with LocalMaps and some recommended solutions.

If you don't find the problem you are looking for, contact Eagle LocalMaps Support or check the LocalMaps Geonet to see if your question or issue has been mentioned / resolved.

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FAQs

LocalMaps Gallery Basics

Visit the Gallery 3.x (Beta) to view the maps and content which has been made available to you.

Filter the gallery’s content by clicking on the categories located on the left hand side of the page.

To open a map, click on the Map card of interest, or click on the item icon on the bottom right of the card.

Content Card

 

To log in to LocalMaps, click the Log In button at the top right corner of the website.

Upon clicking the button, you can either login using your ArcGIS Online or Enterprise user, or using ADFS if your organisation has that configured with the ArcGIS System.

LocalMaps Viewer Basics

Using your mouse or touchpad, left click on the map and hold your finger down while navigating left/right/up/down. See a video here.

If you are using a mouse, use the scroll wheel to scroll up to zoom in and scroll down to zoom out. If you are using a touchpad, use the +/- extent buttons located at the top left of the map, or alternatively, use a pinch in and out gesture. See a video here.

To zoom to a specific feature, click on the feature within the map and click “zoom to” within the pop-up.

To navigate to the default map extent, click on the home icon located on the lefthand side of the map. See here.

LocalMaps Viewer Widgets

To find a legend for the map, click on the Legend Widget. The legend widget displays a sample of the feature symbology, paired with the name of the feature. See more here.

To turn a layer on, click on the Layers Widget and click the empty white box beside the layer name. To turn a layer off, click on the blue arrow box. Please note: If a sub-layer is not visible within the map, please ensure the parent layer is also turned on. See more here.

To zoom to a specific layer, click on the Layers Widget. Click on the ellipsis next to the layer you are interested in and select “Zoom to”. This will zoom you to the max extent for the layer. See more here.

To change the basemap, click on the Basemap Widget. Select another basemap from the gallery. The map will then refresh and maintain your set extent but with a new basemap showing. See more here.

To query the map, either use the Search Bar in the top left of the map view. Depending on how the LocalMaps administrator has configured this, you may have one or a selection of searches to query against. Simply enter a search term and hit enter or the search button. Suggested results should be presented back to you. See more here.

Coming soon in 3.x.

Update coming.

To view the source or metadata for a layer, click on the Layers List Widget. Click on the ellipsis next to the layer you are interested in. Go to Show Item details, this will open a new tab with the service details. See more here.

To add a graphic to the map, click on the Draw / Measure Widget. Select a draw tool from the options. Optionally select any measurements you would like to include with your drawing when added to the map. Choose the appearance you wish your drawing to have. Click on the map and drag to add a drawing. See more here.

After your graphic is complete, the Draw / Measure widget panel will show your drawings in a list. Here, tick the drawings you wish to export, choose their export format (GeoJSON, GPX or KMZ) and hit Export. See more here.

To measure a feature on the map, click on the Draw / Measure Widget. After selecting your draw tool, you will be presented with the appropriate measurement options to select from. Define these and then a graphic to the map. Measurements will be presented on the graphic. See more here.

Coming soon in 3.x.

To print a map, click on the Print Widget. Select your desired Layout and Format. Additionally you can choose to preserve the map scale or use map extent as well as force the scale if you need. Click Print to generate the print. See more here.

Coming soon in 3.x.

Coming soon in 3.x.

Coming soon in 3.x.

Coming soon in 3.x.

Coming soon in 3.x.

To switch to a different map (while maintaining your same map extent), click on the Switch Map widget. Choose a map from the list to change to. See more here.

Advanced Functionality

The LocalMaps Site administrator may not have enabled that tool for that map. Suggest contacting them to see if it can get enabled.

Troubleshooting

LocalMaps Gallery 3.x (Beta) uses authentication from the organisations previous LM version (v2.3.2). If a login request is cancelled, users will be redirected to the Gallery from which the Beta is authenticating through. If this occurs you may see /#error=access_denied appended to the v2.3.2 Gallery URL. Best option is to navigate to the Beta Gallery URL again and login again without cancelling.

 

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