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FAQs & Troubleshooting

Listed below are FAQ’s as well as troubleshooting tips for issues you may encounter when working with LocalMaps and some recommended solutions.

If you don't find the problem you are looking for, contact Eagle LocalMaps Support or check the LocalMaps Geonet to see if your question or issue has been mentioned / resolved.

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FAQs

LocalMaps Gallery Basics

Visit the Gallery 3.x (Beta) to view the maps and content which has been made available to you.

Filter the gallery’s content by clicking on the categories located on the left hand side of the page.

To open a map, click on the Map card of interest, or click on the item icon on the bottom right of the card.

Content Card

 

To log in to LocalMaps, click the Log In button at the top right corner of the website.

Upon clicking the button, you can either login using your ArcGIS Online or Enterprise user, or using ADFS if your organisation has that configured with the ArcGIS System.

LocalMaps Viewer Basics

Using your mouse or touchpad, left click on the map and hold your finger down while navigating left/right/up/down. See a video here.

If you are using a mouse, use the scroll wheel to scroll up to zoom in and scroll down to zoom out. If you are using a touchpad, use the +/- extent buttons located at the top left of the map, or alternatively, use a pinch in and out gesture. See a video here.

To zoom to a specific feature, click on the feature within the map and click “zoom to” within the pop-up.

LocalMaps Viewer Widgets

Advanced Functionality

Troubleshooting